Shipping Policy
PRINTFUSE GLOBAL PRIVATE LIMITED
Ground Floor, Plot No. 21
Sector-142, Noida
Uttar Pradesh, India – 201305
Last updated: 1st February 2025
1. Order Processing Time
- All orders are processed within 1 to 5 business days (excluding weekends and holidays) after payment confirmation.
- Processing times may vary based on product type, order volume, or peak demand periods.
- Custom or bulk orders may require additional processing time, which will be communicated via email.
2. Shipping Time & Delivery Estimates
- Estimated delivery times vary based on the shipping method and location:
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| Metro Cities | 3-5 Business Days | 2-4 Business Days |
| Non-Metro Cities | 4-7 Business Days | 3-5 Business Days |
| Remote Areas | 6-9 Business Days | Not Available |
- Delivery estimates are subject to courier service delays, unforeseen circumstances, or natural disasters.
- Printfuse is not liable for delays caused by shipping carriers or external factors beyond our control.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the shipping method, destination, and order weight.
- Free shipping may be available for select products or order values, subject to ongoing promotions.
- Additional charges may apply for remote locations, oversized products, or special handling requirements.
4. International Shipping
- International shipping is available for select countries.
- Duties, taxes, and import fees are the responsibility of the recipient.
- International delivery times vary based on the destination and customs processing.
- Printfuse is not responsible for customs delays or additional fees imposed by the destination country.
5. Tracking & Order Status
- Once an order is shipped, a tracking link will be provided via email or available in the seller dashboard.
- Customers can track their order in real-time through the shipping carrier’s website.
- If tracking information is not updated for more than 5 days, please contact [email protected] for assistance.
6. Address Accuracy & Delivery Failures
- Customers must ensure the correct shipping address is provided at checkout.
- If an order is undelivered due to an incorrect or incomplete address, it will be marked as Return to Origin (RTO).
- In case of RTO, the seller may reship the order by paying the re-shipping charges.
- Orders cannot be canceled or refunded once shipped due to incorrect address issues.
7. Shipping Partners
- We partner with reliable courier services such as Delhivery, Blue Dart, Ekart, India Post, XpressBees, and more.
- The carrier is selected based on delivery location, service availability, and order weight.
8. Lost or Damaged Shipments
- If an order is lost during transit, Printfuse will issue a replacement or refund after verification with the shipping carrier.
- If a package is damaged upon arrival, the recipient must:
- Inform us within 48 hours of delivery.
- Provide unboxing videos and clear images showing the shipping label and damaged product.
- Printfuse is not responsible for damages caused due to mishandling by the customer.
9. Multiple Shipments
- If an order contains multiple products, they may be shipped separately based on availability and warehouse locations.
- Tracking details for each shipment will be provided accordingly.
10. Contact & Support
For shipping-related inquiries, please contact our support team at [email protected].
Thank you for choosing Printfuse!
